Refund Policy

Last Updated: 12-10-2024

1. Introduction

At zenbelly.nl (“we,” “us,” or “our”), we want you to be completely satisfied with our hypnotherapy audio sessions. If you have any questions about this Refund Policy, please contact us at:

zenbelly.nl
info@zenbelly.nl

2. Eligibility for Refund

We offer refunds under the following conditions:

  • Timeframe: You must request a refund within 6 weeks (42 calendar days) of the date of your purchase.
  • Usage Requirement: To be eligible for a refund, you must have listened to at least 7 audio sessions. This requirement ensures you have given the program a fair opportunity to provide its intended benefits.

If you do not meet both the timeframe and usage requirements, you will not be eligible for a refund.

3. How to Request a Refund

  1. Contact Us: To request a refund, please send an email to info@zenbelly.nl with the subject line “Refund Request – [Your Order Number].”
  2. Provide Proof of Purchase: Include your order number, purchase date, and the email address associated with your purchase.
  3. Verification of Usage: In your refund request, include evidence or a statement confirming that you have listened to at least 7 audio sessions. We reserve the right to request additional information or documentation if needed to verify your eligibility.
  4. Await Processing: Our support team will review your request. If you meet the eligibility criteria, we will process your refund.

4. Processing Your Refund

  • Refund Method: Eligible refunds will be credited back to your original method of payment.
  • Processing Time: Once approved, please allow 7–10 business days for the refund to appear in your account, depending on your bank or card issuer.

5. Non-Refundable Items

  • Partial Usage: If you have listened to fewer than 7 audio sessions, you are not eligible for a refund.
  • Late Requests: Requests made after the 6-week (42-day) refund window will not be accepted.
  • Free or Promotional Items: Any free or bonus materials provided alongside your purchase are not individually refundable.

6. Changes to this Refund Policy

We reserve the right to update or modify this Refund Policy at any time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this page. Your continued use of our services after any such updates or modifications constitutes your acceptance of the new terms.

7. Disclaimer

This Refund Policy is provided as a template and does not constitute legal advice. zenbelly.nl is not liable for any errors or omissions, or for any losses or damages you may incur by using this policy. For specific legal advice, please consult a qualified attorney.

Effective Date: 10-12-2024